For orders placed on the website brindhysope.fr, deliveries are made to your home, or to another address of your choice, via La Poste services.
Parcels are generally shipped within one to three days after receipt of payment.
In case of holidays, a specific notice will be displayed on the website indicating the date on which orders will be processed.
Shipping fees include handling and packaging costs as well as postage. Handling fees are fixed, while shipping costs vary depending on the total weight of the parcel.
The packaging dimensions are appropriate, and your items are properly protected.
We recommend consolidating all your items into a single order. We cannot combine two separately placed orders, and shipping fees will apply to each one individually.
You will be informed of the shipment of your order by email, which will include your order number and tracking number, along with the necessary information to track your parcel online.
If you are absent at the time of delivery of the product ordered on brindhysope.fr, it is your responsibility to collect it at the address indicated by the carrier and according to the procedures specified on the delivery notice left at the delivery address, if applicable.
If the delivery is not collected within the period indicated on this notice, the parcel will be returned to the seller, who reserves the right to refund the buyer as soon as possible. Return shipping costs will be deducted from the total order amount, and the seller may retain the product that was ordered.
brindhysope.fr declines all responsibility in the event of late delivery for any reason. Consequently, no compensation claims of any kind may be made against brindhysope.fr.
Special care is given to fragile items.
Responsibility for transport is no longer borne by brindhysope.fr once the order has left our premises.
You must check the packaging and contents upon receipt of your order and report any delivery issues directly to the carrier.
In case of damage or missing items, please make sure to specify detailed reservations on the delivery receipt.